COVID-19 Resource Bulletin

The Caribbean and Hotel and Tourism Association is providing members a newly launched weekly webinar series called “CHTA Live: The Resilience Series” #CHTALive. Please join the interactive and engaging webinars. Meet and ask our panelists questions. Weekly Webinars

May 1: Return to the Sky: Airlift Global and Regional Outlook – Panelists: interCaribbean Airways, International Air Transport Association, JetBlue Airways, and United States Virgin Islands.

Curaçao Hospitality and Tourism Association.

  • Wednesday April 29 - Considerations for the Restaurant Industry’s Response to COVID-19 by Deloitte
  • Thursday April 30th - Caribbean Travel Trends Report Coronavirus Update 2020 by Condé Nast & Booking Success -
  • Available through April 30th – Food Saftey and COVID-19 training. Each employee will get access to one free Food Handler course by going through this link (regularly ServSafe Food Handler Online Course and Assessment Bundle – is $15.00 US
  • 29 April at 8:00 (W. Europe daylight time, UTC+01:00)

UNDRR webinar on the COVID-19 pandemic and the systemic nature of risk.This webinar is the first in a series of webinars on the COVID-19 pandemic and the systemic nature of risk organized by UNDRR Headquarters. A second webinar will take place at 15:00 (UTC+01:00) on 1 May 2020.

Get more information and register here.

American Hotel and lodging educational institute

Coronavirus is on everyone’s mind as its effects are being felt around the world. We are all concerned for the health and safety of our families, friends, and colleagues. In partnership with the American Hotel & Lodging Foundation (AHLA Foundation), we are offering you complimentary access to online training for a limited period of time. Many hospitality professionals are finding themselves at home as hotels and lodging operations reduce service to try and slow the spread of infection.

During this difficult time in our industry, we’d like to offer the opportunity for hospitality professionals to make good use of their time at home to develop skills that can help take your hospitality career to the next level. Now through April 30, you can access complimentary online training. Employees who are currently furloughed or laid off are eligible to apply for AHLEI certifications as long as they were employed as of March 1, 2020. All other certification eligibility requirements are still in place.

Choose one or more of the following FREE training courses and then follow the step-by-step How to Enroll instructions below.

Supervisory Skill Builders

9 Courses | Total 18 Hours
Suitable for: Entry-level hospitality employee, hospitality supervisor

Learn the essential skills that help supervisors contribute to the success of a hospitality establishment. Nine modules offer skills development for key areas including conflict management, staffing and scheduling, communication, and team building. This training is suitable for entry-level hospitality employees and hospitality supervisors.

Please note that while Supervisory Skill Builders can assist with preparation for the Certified Hospitality Supervisor (CHS) exam, training completion does not qualify you for the Certified Hospitality Supervisor (CHS) Certification. Time in position and other prerequisites must be fulfilled and a completed application submitted before sitting for the exam and earning the certification.

To access this training, click here to go to our Online Learning System. Enter enrollment code/key: SSB-Free

Hospitality Manager: Leadership

1 Course | 2.5 Hours
Suitable for: Entry-level hospitality employee, hospitality supervisor, hospitality manager, general manager

Learn how to lead a team by building a positive workplace culture, aligning day-to-day operations with organizational goals, using emotional intelligence to connect with employees, and more. Be more than a manager, be a leader. This training is suitable for entry-level hospitality employees, hospitality supervisors/managers and general managers.

To access this training, click here to go to our Online Learning System. Enter enrollment code/key: HML-Free

Certified Hotel Administrator (CHA) Online Review (Training ONLY)

7 Review Modules and Quizzes | 2.5 – 3 Hours Each
Suitable for: Hospitality supervisor, hospitality manager, general manager

Review the necessary knowledge essential to overseeing all functional areas of a hospitality establishment as a general manager or operations executive. Module topics includes rooms management, human resources, financial management, marketing and sales, and more. This training is suitable for Hospitality supervisors/managers and General managers.

Please note the Certified Hotel Administrator Certification exam is NOT included in this offer.  hile the CHA Online Review can assist with preparation for the CHA exam, training completion does not qualify you for the Certified Hotel Administrator (CHA Certification)Time in position and other prerequisites must be fulfilled and a completed application submitted before sitting for the exam and earning the certification.

To access this training, click here to go to our Online Learning System. Enter enrollment code/key: CHA-Free

About DHTA

Operating as a membership-based tourism development organization for over five decades, the Dominica Hotel and Tourism Association is a focal point for the tourism industry in Dominica. The DHTA assumes a leadership role in the industry, and acts as a catalyst for enabling Dominica’s tourism economy to reach its full potential to the benefit of our current and future members, visitors, investors and travel partners, citizens and the Commonwealth of Dominica.

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